Contact & Support
How Can We Help You?
If you need help with access, order questions, billing issues, or general support, our team is here to help. For the fastest response, include the email used at checkout and any relevant order details.
01Support Options
For faster service, please include your purchase email, order date, and any receipt or order reference.
02Support Hours
- Monday to Friday, 9:00 AM–6:00 PM (Brasília Time).
- Expected response: within 1 business day.
- Messages received on weekends or holidays are normally answered on the next business day.
03Order & Access Help
When you contact us, please include:
- Email used at checkout.
- Approximate purchase date.
- Order or receipt reference, if available.
- Short description of the issue.
- Browser and device information for technical problems.
Common Support Requests
- I didn't receive my confirmation or access email.
- I need help accessing my digital product.
- I cannot open a content page.
- I have a question about my order.
- I need assistance with a refund.
- I have a technical question.
04Send a Message
05Contact Information
- CPF
- 033.831.620-52
- Address
- Rua Republica, 200Centro – Palmeira das Missões – RSZIP Code: 98300-000Brazil
- Phone / WhatsApp
- +55 55 9953-5671
- Support hours
- Monday to Friday, 9:00 AM–6:00 PM (Brasília Time, BRT)